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Managed IT Services

24/7 managed support and operations for your IT infrastructure.

Overview

Proactive monitoring, management, and support of your entire IT ecosystem with SLA-backed guarantees.

Key Highlights

  • 24/7 NOC/SOC
  • Infrastructure Management
  • Patch Management
  • Service Desk

What's Included

Our Managed IT Services service covers a comprehensive range of capabilities designed to deliver measurable business outcomes.

24/7 NOC/SOC

Infrastructure Management

Patch Management

Service Desk

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FAQ

Frequently Asked Questions

What is included in AdharAI's managed IT services?

Our managed IT services include round-the-clock NOC/SOC monitoring, infrastructure management, patch management and service desk support, using tools such as ServiceNow, Datadog, PagerDuty and Jira.

Is support available 24/7?

Yes. Monitoring and incident response run 24/7, with response times agreed in a service-level agreement (SLA) for your environment.

Can you manage both cloud and on-premise infrastructure?

Yes. We monitor and manage cloud, on-premise and hybrid environments from a single operations team.

Ready to get started with Managed IT Services?

Let's discuss how our Managed IT Services capabilities can accelerate your business objectives.